Privacy policy

Privacy policy

We are 100% committed to protecting your privacy.

Company views protection of member's privacy as a very important community principle.

Company stores and processes the information on computers that are protected by physical as well as technological security devices.

We collect statistical information on the products and pages you view. We analyze that information to enhance your personal shopping experience with us. When you place an order, we collect basic information such as your name, address, phone number, email address, and credit card information. We use this information to process and ship your order, contact you regarding your order, and answer any questions or concerns that you may have. We may also share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order.

Our Company may take your personal information when you communicate with us either by log in to our website or contact to our customer service and the information that we collected from you may be used and will be kept confidential.

In order to protect your private information, we have established this Privacy Policy (the "Policy") in accordance with best practices in the industry and applicable laws and regulations. This Policy describes how we handle your personal information for our services on the www.silicones-art.com (the "Website"). and its related products, services and tools.

By accepting the Privacy Policy, Terms & Conditions in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.

 

Collection of Personal Information

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.

【1】email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers for order/invoice details.

【2】transactional information based on your activities on the Website.

【3】postage, billing and other information you provide to purchase or dispatch an item.

【4】other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information.

【5】additional information we ask you to submit to authenticate yourself.

 

All personal data shall be provided by you voluntarily unless where it is indicated as mandatory. Where the personal data is mandatory to be provided, failure to provide such information may result in Company not being able to process your request.

 

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization program, simply indicate your preferences in My Page or by following the directions provided with the communication or advertisement.

 

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:

【1】Provide the services and customer support you request;

【2】Resolve disputes, collect fees, and troubleshoot problems;

【3】Customize, measure and improve our services, content and advertising;

【4】Tell you about our services and those of our company

【5】Send you targeted marketing, service updates, and promotional offers; and

【6】Compare information for accuracy, and verify it with third parties.

 

Newsletters Subscription

After you place an order or register for our newsletter, we may contact you through phone or by email at a future date to keep you informed of sales, promotions, new product releases, etc. Any additional information you provide us will help us customize your experience on our website.

 

Personal privacy

for your privacy,your bank account/credit card statement will not include reference relating to the product purchased.Merchant name will be display as "PAYPAL" for using Paypal payment gateway.

The packaging of the product will display as "ACTION FIGURE"

 

SSL Encryption

Silicones Art has put strong security measures in place to protect you against unauthorized access, loss, misuse, and alteration of your personal information that we collect. We utilize a firewall and use SSL encryption (secure certificate) to keep your information secure. We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information.

 

Cookies

Our website uses cookies to keep track of the products in your shopping cart so you don't have to re-add them each time you visit. You do NOT have to accept cookies to browse our site. However, our shopping cart does require the acceptance of cookies in order to work properly. We never use cookies to store sensitive customer information such as names, addresses, passwords, or credit card information. If you would like to place an order on our site but object to or are unable to use cookies, please live chat with us and one of the Real Doll Collection staff members will be more than happy to assist you. .

There are several features on our site that allow you to easily share product or other valuable information with your friends. Any e-mail addresses provided to us in the use of these features are used solely to deliver that particular e-mail. They are NOT retained in our database.

We use "cookies" on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

A few important things you should know about cookies that are:

【1】We offer certain features that are available only through the use of cookies.

【2】We use cookies to help identify you and maintain your signed-in status.

【3】Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

【4】You are always free to decline our cookies if your browser permits, although doing so may affect with your use of some of our sites or services.

【5】You may encounter cookies from third parties on certain pages of the Website that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)

 

Account Protection

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

We will never ask for your password by phone or e-mail, so if you receive such an inquiry, please report the incident to our customer support.

If you access our Website from a shared computer or a computer in an internet cafe, a PC room or a library, certain information about you, such as your user ID, activity or reminders from the Website, may also be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website.

 

Accessing, Reviewing, Changing and Retaining Your Personal Information

You can see, review and change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or becomes inaccurate.

If we change this Privacy Policy in whole or in part, we will inform you by posting a notice on this site. Any changes will go into effect on the date they are posted and will apply to all users.

 

This Agreement is effective from July 30, 2016.

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隐私政策

我们百分之百致力于保护您的隐私。

公司将保护会员隐私视为非常重要的社区原则。

公司在受到物理和技术安全设备保护的计算机上存储和处理信息。

我们收集关于您浏览的产品和页面的统计信息。我们分析这些信息以提升您在我们网站上的个人购物体验。当您下订单时，我们会收集您的基本信息，如您的姓名、地址、电话号码、电子邮件地址和信用卡信息。我们使用这些信息来处理和发货您的订单，与您联系以确认订单，并回答您可能有的任何问题或疑虑。我们还可能将这些信息与某些供应商、货运公司和制造商共享，仅用于处理和发货您的订单。

我们的公司可能会在您登录我们的网站或与我们的客户服务联系时收集您的个人信息，并将收集到的信息保密。

为了保护您的个人信息，我们根据行业最佳实践和适用法律法规制定了本隐私政策（以下简称“本政策”）。本政策描述了我们如何处理您的个人信息，包括我们在www.silicones-art.com（以下简称“网站”）及其相关产品、服务和工具上提供的服务。

通过接受注册时的隐私政策和条款与条件，您明确同意我们按照本政策中描述的方式收集、存储、使用和披露您的个人信息。

 

个人信息收集

您可以在未告知我们您的身份或透露任何关于自己的个人信息的情况下浏览我们的网站。一旦您向我们提供您的个人信息，您对我们不再是匿名的。

【1】电子邮件地址、实际联系信息、出生日期和性别信息，以及（根据所使用的服务）有时还包括财务信息，如订单/发票详情的信用卡或银行账号。

【2】基于您在网站上的活动而生成的交易信息。

【3】您提供的用于购买或发运商品的邮寄、账单和其他信息。

【4】您与我们的网站、服务、内容和广告互动产生的其他信息，包括计算机和连接信息、页面浏览统计数据、网站之间的流量、广告数据、IP 地址和标准网络日志信息。

【5】我们要求您提交的用于身份验证的附加信息。

所有个人数据均应由您自愿提供，除非有标记为强制性的情况。如果个人数据是强制性提供的，未能提供此类信息可能导致公司无法处理您的请求。

营销

我们不会在未经您明确同意的情况下，将您的个人信息出售或出租给第三方用于其营销目的。我们可能会将您的信息与我们从其他公司收集的信息结合使用，并用于改进和个性化我们的服务、内容和广告。如果您不希望收到我们的营销通信或参与我们的广告定制计划，只需在我的页面中或按照通信或广告中提供的说明指示您的偏好即可。

 

使用

我们收集个人信息的主要目的是为您提供安全、顺畅、高效和定制的体验。您同意我们可以使用您的个人信息来：

【1】提供您请求的服务和客户支持；

【2】解决纠纷、收取费用和解决问题；

【3】定制、衡量和改进我们的服务、内容和广告；

【4】告知您我们的服务以及我们公司的服务；

【5】向您发送定向营销、服务更新和促销优惠；以及

【6】比对信息的准确性，并与第三方进行验证。

新闻订阅

在您下订单或注册我们的新闻通讯后，我们可能会在将来通过电话或电子邮件与您联系，告知您销售情况、促销活动、新产品发布等。您提供的任何额外信息将帮助我们定制您在我们网站上的体验。

个人隐私

为了保护您的隐私，您的银行账单/信用卡对账单上不会包含与所购买的产品相关的参考信息。商家名称将显示为“PAYPAL”以使用Paypal支付网关。

产品的包装将显示为“ACTION FIGURE”。

 

SSL加密

Silicones Art已经采取了强有力的安全措施，以保护您免受未经授权的访问、丢失、滥用和更改我们收集的个人信息的影响。我们利用防火墙并使用SSL加密（安全证书）来保护您的信息安全。我们使用您的互联网协议（IP）地址来识别您，并可能收集一般的人口统计信息。

 

Cookies（Cookie）

我们的网站使用cookies来跟踪您购物车中的产品，以便您每次访问时不必重新添加它们。您不必接受cookies来浏览我们的网站。但是，我们的购物车确实需要接受cookies才能正常工作。我们从不使用cookies来存储敏感的客户信息，例如姓名、地址、密码或信用卡信息。如果您想在我们的网站上下订单，但不同意或无法使用cookies，请通过在线聊天与我们联系，我们的一位Silicones Art员工将很乐意为您提供帮助。

我们网站上有几个功能可让您轻松与朋友分享产品或其他有价值的信息。在使用这些功能时向我们提供的任何电子邮件地址仅用于发送该特定电子邮件。它们不会保留在我们的数据库中。

我们在某些页面上使用“cookies”来帮助分析我们的网页流量；定制我们的服务、内容和广告；衡量促销活动的有效性，并提升信任和安全性。

关于cookies，您应该了解的几个重要事项是：

【1】我们提供的某些功能仅通过使用cookies才可用。

【2】我们使用cookies来帮助识别您并维持您的登录状态。

【3】大多数cookies是“会话cookies”，意味着它们在会话结束时会自动从您的硬盘驱动器中删除。

【4】如果您的浏览器允许，您随时可以拒绝我们的cookies，尽管这样做可能会影响您对我们某些网站或服务的使用。

【5】您可能会在我们的网站某些页面上遇到来自我们无法控制的第三方的cookies。（例如，如果您查看由其他用户创建的网页，则可能会放置由该网页放置的cookies。）

 

账户保护

您的密码是您账户的钥匙。请使用唯一的数字和字母，并且不要向任何人透露您的密码。如果您与他人分享您的密码或个人信息，请记住您对您账户的所有操作负责。如果您失去了对密码的控制权，您可能会失去对个人信息的实质性控制，并可能受到代表您采取的具有法律约束力的行动的影响。因此，如果您的密码因任何原因被泄露，您应立即通知我们并更改您的密码。

我们绝不会通过电话或电子邮件询问您的密码，如果您收到此类询问，请向我们的客户支持报告此事。

如果您从共享计算机或网吧、电脑房或图书馆访问我们的网站，您的某些信息，如您的用户ID、活动或来自网站的提醒，可能也会对在您之后使用该计算机的其他人可见。为了保护您的个人信息或通信不被泄露给其他人，您应在使用我们的网站后退出并关闭网络浏览器。

访问、审查、更改和保留您的个人信息

您可以通过登录网站来查看、审查和更改大部分个人信息。通常情况下，我们不会手动修改您的个人信息，因为远程验证您的身份非常困难。如果您的个人信息发生变化或不准确，您必须及时更新。

如果我们整体或部分修改了本隐私政策，我们将通过在本网站上发布通知来通知您。任何更改将在发布日期生效，并适用于所有用户。

 

本协议自2016年7月30日起生效